Need help?
Frequently Asked Questions
Orders
To place an order on Etrie, browse our website, select the products you want, and add them to your cart. Once you're ready to check out, follow the simple steps to provide your shipping information and payment details. After confirming your order, you'll receive an email confirmation.
Etrie accepts a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. We strive to provide convenient and secure payment options for our customers.
Yes, you can track your order's status. After your order is shipped, you will receive an email with a tracking number. Use this number to monitor your order's progress on our website or the courier's website.
Shipping
Yes, Etrie offers international shipping to many countries. International shipping rates and delivery times may vary based on your location and the chosen shipping method. During checkout, you can select your country to see if international shipping is available.
We apologize for any inconvenience caused. If you receive a damaged or defective product, please contact our customer support team immediately at shukrannyc@gmail.com . We will assist you in resolving the issue promptly.
Our customer support team is here to assist you. You can reach us through our contact form on the website, send an email to shukrannyc@gmail.com. We aim to respond to your inquiries promptly.